Job Description

Join COLSA's fast-paced, mission-driven team supporting the NASA Shared Services Center (NSSC) under the NTSS contract. As a ServiceNow Developer, you’ll assist in the design, development, troubleshooting, and implementation of software solutions to enhance and automate NSSC business processes. This role offers hands-on experience with the ServiceNow platform—configuring applications, developing workflows, and creating custom solutions that support NASA’s enterprise services.

• Designs, develops, tests and implements complicated and difficult software programs *

• Analyzes user’s software program needs and assists in troubleshooting *

• Design and develops software using basic compilers, assemblers, utility programs and operating systems *

• Performs systems modeling, simulation and analysis *

• Advises hardware design engineers on machine characteristics that affect software systems

• Recommending best solutions to automate existing and new functionality based on ServiceNow offered applications and modules

• Activation and configuration of ServiceNow applications to meet business needs

• Development of workflows and scripts to personalize existing ServiceNow applications

• Development of complex ServiceNow custom applications from inception to completion in order to automate and improve processes

• Working closely with customers to research, design, develop and deliver innovative solutions to improve their business processes

• Identifies best practices for development of new and existing ServiceNow applications

• Troubleshoot and resolve issues related to software applications, systems integration, and multiple platforms

• Performs feasibility analysis on potential projects

• Assists in the evaluation and recommendation of ServiceNow capabilities

• Involved in planning of system and development deployment as well as responsible for meeting software compliance standards.

• Evaluating interface between hardware and software, operational requirements, and characteristics of overall system

• Mentors, and reviews the work of other software developers on development team

• Documents software to the organizational standard

• May provide input for documentation of new or existing programs

At COLSA, people are our most valuable resource and centered at our core value. We invite you to unite your talents with opportunity and be a part of our “Family of Professionals!” Learn about our employee-centric culture and benefits here ( .

Required SkillsRequired Experience

• Bachelor's degree in related field or equivalent experience

• 4+ years of hands-on experience with the ServiceNow platform, including workflows and client/server-side scripting

• 4+ years of overall IT experience

• Knowledge of information technology software development methodologies and software development scripting/languages

• U.S. Citizenship required; Must be able to undergo background investigation for position of Public Trust.

• Must reside within commuting distance of Stennis Space Center (Stennis, MS)

Preferred Qualifications

• 4+ years of experience working with ServiceNow modules such as:

• IT Service Management (ITSM)

• HR Service Delivery (HRSD)

• IT Financial Management (ITFM)

• IT Business Management (ITBM)

• Software Asset Management (SAM)

• Familiarity with .NET, JavaScript, and web development

• Experience with web services and database integration

• ServiceNow Certified System Administrator (CSA)

Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. COLSA Corporation is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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