Job Description

It’s a great time to join AAA The Auto Club Group! Join AAA- The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations—no prior travel experience needed. We’re looking for driven, people-focused sales professionals who want to grow in a fast-paced and exciting industry. What You’ll Do as a Field Travel Agent: Generate new sales, retain existing members and grow ACG’s overall book of business through our multiple product offerings; Drive new business with competitive products and help retain The Auto Club Groups 14+ million members; Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings; Achieves assigned travel, membership, and credit card sales goals; Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services; Prepares complex and/or large scale domestic and international travel packages; Completes reservations and advise clients regarding documentation requirements; Makes necessary travel arrangements (i.e. reservations, collect money, and process documents); Receives and champions customer concerns through to resolution; Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system; Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives. Required Qualifications: High school diploma or equivalent; 1-year business to consumer sales experience; Strong sales skills with a history of effectively developing, tracking, following up on and closing leads; Advanced consultative selling techniques utilizing thorough product knowledge; Strong phone sales and prospecting skills; Excellent verbal and written communication skills combined with strong customer focus; Ambition, motivation and drive; Excellent listening skills and ability to understand customer needs; Ability to proactively grow a personal book of business and repeat clients. Work Environment: This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

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