Job Description

Americaneagle.com is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is on helping customers grow and achieve success in the digital space. We cover a variety of different industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more. The company was recently named by Built in Chicago as one of the best places to work and to Inc.com's list of 5000 fastest-growing private companies for the past eight years.

We're looking for talented and motivated individuals to join our Internal IT team. We support Windows and MacOS endpoints, in a Microsoft environment. We're looking to expand on our success within the Internet industry.

Responsibilities:

Provide technical support for our Americaneagle.com employees
Work directly with employees for software/hardware installation
Patching cables and design/implement network infrastructure
Use PowerShell scripting to automate manual tasks
Set up new users, including their physical workspace
Manage and maintain MS Exchange, MS Teams
Deploy OS to workstations and laptops
Support over remote desktop or on-site for multiple offices

Requirements:

Experience with Windows 10, Windows Server, and MacOS
Experience with desktop and laptop hardware (RAM, HDD, etc)
Exposure to RSAT, especially Active Directory
Software and hardware troubleshooting skills
Ability to work with command lines (CMD, Terminal, etc)
Passion for problem-solving and efficiency
Desire for continuous improvement and learning
Stellar interpersonal communication skills and a team mindset

Americaneagle.com provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our development team is how we can produce excellent sites and applications for our clients. We do all of this while maintaining a family value focus and pushing for a good work-life balance. We offer a generous compensation and benefits package. Americaneagle.com

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