Job Description

Job Title: Special Projects Manager Department: Information Technology Location: Grand Rapids, MI (4 days onsite, 1 day remote) About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Responsibilities: Responsible for the management of the Special Projects team and project delivery. Manage data entry project requests and provide instructions to the team. Ensure projects are delivered timely, accurate, and assist where needed. Point of contact for all projects when requests are received. Collaborate and solicit project work with cross functional teams. Develop, maintain, and document all team processes. Manage and approve schedules, vacation, timesheets, and performance reviews. Mentor and train the team as needed and develop internal training materials. Provide Director with regular updates. This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management. Requirements: Experience using Applied Epic or similar agency management system. A project leader comfortable managing data entry in a fast-paced environment. Adept with collaboration tools such as Monday.com boards and Microsoft teams. Demonstrated ability to balance shifting priorities and manage time effectively to meet demands and deadlines. Own responsibility of managing projects, processes, and the growth of a team. Attention to detail and commitment to a high level of accuracy. Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point). Professional, organized, and a strong communicator of ideas, concepts, and strategies to all levels of the organization. This position will occasionally work on Saturdays to manage/own the oversight of the team and data entry support during go lives. Ability to travel, limited to 2-4 times annually. Education/Experience: Bachelor's degree or equivalent application management experience preferred. Insurance knowledge or related experience. ServiceNow or equivalent service management platform experience preferred. Management or supervisory experience preferred. Benefits & Perks: Competitive Compensation Industry Leading Healthcare Savings and Investments Charitable Giving Programs Offering hybrid work option Opportunities for Growth Educational Resources Generous time away Acrisure is committed to making an impact in our communities by giving back, with millions committed to children's health with Helen Devos Children's Hospital and UPMC Children's Hospital of Pittsburgh. For more, visit or learn more here.

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Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department. Acrisure LLC

Job Tags

Remote job, Shift work, Saturday,

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