Remote Chat Agent Job at Better Car People, Boca Raton, FL

M0d4ekYrVXpJRE9DRlVSSGNkc3phYW5VZXc9PQ==
  • Better Car People
  • Boca Raton, FL

Job Description

Be a Part of Something Amazing

At Better Car People, LLC, we are the leader in Automotive Customer Engagement. Our employees are committed to success with enthusiasm and a passion for sales, customer service, and technology. We keep our employees delighted with perks like remote working, affordable medical and dental insurance, 401k retirement savings plan, paid time off, and continuing education. Why? Because when our employees are happy, our customers are happy.

We have an immediate opening for a  Chat Agent (remote) . This full-time, non-exempt position professionally acknowledges and responds to emails on behalf of Better Car People, LLC’s customers in a timely manner.

Duties:

  • Respond to and engage in conversation with inbound chat/text messages
  • Provide thoughtful and grammatically correct responses.
  • Engage with conversations within 1 minute of receipt
  • Identify and report system errors or anomalies
  • Work a set minimum number of conversations per hour
  • ERA above 10% will include coaching and possible termination
  • Operate within multiple software platforms

Education & Skills Required:

  • Knowledge of automobile industry and makes/models of vehicles
  • Must have access to high-speed internet
  • High school diploma or GED

Work Schedule  (subject to change based on department needs): 

Monday (OFF), Tuesday (OFF), Wednesday (OFF), Thursday (8:00 PM - 6:00 AM) Friday (8:00 PM - 6:00 AM) Saturday  (8:00 PM - 6:00 AM) , and Sunday  (8:00 PM - 6:00 AM) .

Job Tags

Hourly pay, Full time, Immediate start, Remote job, Sunday, Saturday,

Similar Jobs

Kaiser Permanente

Staff - Registered Nurse (RN) - ED - Emergency Department - $42-77 per hour Job at Kaiser Permanente

 ...Kaiser Permanente is seeking a Registered Nurse (RN) ED - Emergency Department for a nursing job in Seattle, Washington. Job...  ..., full and part time (can be stacked): $2.00/hour Acute Care Premium (Urgent Care, Perioperative Services and Capitol Hill Inpatient Unit... 

Cutter Holding Co

CUSTOMER SERVICE REPRESENTATIVE - FT, PHX (1st Shift) Job at Cutter Holding Co

 ...Aviation is currently searching for energetic and knowledgeable customer service professionals. The Customer Service Representative (CSR) will...  ...members on and off airfield to designation i.e. hotel, main airport, aircraft etc. Monitor the arrival, parking, refueling,... 

DNT Express

Delivery Driver - CDL & NON-CDL Job at DNT Express

 ...! Average hours are 30 - 50 hours per week, steady work. No overnights and our routes are in the Upstate NY area. No weekend work. Drivers work Tuesday-Friday, 4-days a week! The most important duty of our drivers is to safely transport our customers products to their... 

Griswold Home Care for Metrowest Boston

Live in CNAs, HHAs, Companions Job at Griswold Home Care for Metrowest Boston

 ...Griswold Home Care is hiring for Full Time live in positions. Using your experience and knowledge...  ...Caring and Compassionate Personality private duty experience caring for an adult client Experience as a live in caregiver - preferred Experience in working with... 

Cummins/1800 Radiator

Warehouse Associate / Driver Job at Cummins/1800 Radiator

 ...Job Description Job Description Cummins / 1-800-Radiator is looking for a Warehouse Associate / Driver to join our team. This professional is self-driven, highly effective and results oriented. This position is based out of our Baltimore, MD warehouse. This is a full...