Job Description

divvyDOSE is looking for individuals to join our team of pharmacy technicians working to improve the quality of life for our customers through innovative design and compassionate customer service. We’re now part of Optum and the UnitedHealth Group family of businesses, backed by the resources of a global health organization working to help people live healthier lives and to help make the health system work better for everyone. Are you looking for a way to create next-level results with a human-level approach? Join us to start  Caring. Connecting. Growing together.  

divvyDOSE is a new kind of home-delivery pharmacy focused on adherence packaging.

We want to make a difference in the lives of our customers by treating them like friends and family. We offer a work-hard, play-hard environment with competitive pay and a comprehensive benefit plan.

Vision/Mission

Our vision is to fix and reimagine healthcare for everyone. Our mission is to engage customers by fixing all the problems around getting and taking their medications. We've taken the first step by simplifying adherence.

In this position, you will be working to ensure the right medications are put in the right divvyPACKS, working directly with the robotic machinery, and transitioning divvyPACKS through the different workflow stages from initial dispense through quality control. You will aid pharmacists with receiving, shipping, counting, and packing.

Work Location: 4300 44th Ave, Moline, IL 61265

Schedule: 11am – 7:30pm CST Monday – Friday with some mandatory holidays

Primary Responsibilities:

• Run the automated machinery required to pre-sort and package medications, including filling exception trays with the appropriate medication and transitioning the different workflow stages from initial dispense through quality control
• Count and fill prescription vials and affix labels on bulk prescription items
• Pack and ship completed divvyPACKS, which includes printing and affixing appropriate labels on dispenser and shipping boxes
• Sort and triage the right boxes to ship at the right time
• Provide exemplary customer service to all patients and caregivers
• Maintain updated patient records with strong attention to detail and compliance with HIPAA standards
• Serve as a liaison between the pharmacists and other medical professionals as appropriate
• Ensure orders are processed in a timely manner and meet clinical requirements prior to fulfillment
• Other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.  

Required Qualifications:

• High School Diploma/GED (or higher)
• Illinois State Pharmacy Technician license (or ability to obtain 2 years of starting employment)
• Basic level of computer proficiency and typing skills
• Able to read, write, and speak English fluently
• Stand for long periods
• Pick and pinch small tablets with fingers, and seize, hold, grasp or turn objects with
• Hands; perceive the size, shape, temperature, or texture of objects by touching with fingertips
• Lift and push or pull up to 50 pounds
• See objects at close vision and be able to identify and distinguish colors

Preferred Qualifications:

• Ability to use multiple software programs to fulfill medication orders
• Ability to add, subtract, multiply, and divide in all units of measure; This may include
• using whole numbers, common fractions, and decimals and being able to
• compute rate, ratio, and percent.
• Knowledge of automated medication strip packing machines
• Certified with the Pharmacy Technician Certification Board and maintain a
• current certificate, preferred (but not required)

Soft Skills:

• Team-oriented
• Strong attention to detail and accuracy
• Self-motivated and able to work independently
• Ability to solve problems and communicate issues clearly

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. 

#RPO, #RED

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