Operational Project Manager- Referrals Program) Care Access - Svc Integration Job at UNC HEALTH, Morrisville, NC

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  • UNC HEALTH
  • Morrisville, NC

Job Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

The Operation Project Manager will support the Referrals Program within Care Access and Service Integration (CASI) to assist in developing and executing strategic referral initiatives. This individual must demonstrate strong communication skills, accountability, adaptability, and be results-oriented.

The HCS Operational Project Manager is responsible for leading major system-wide operational projects for UNC Health Care. This position directs and manages project development from beginning to end and ensures the project is completed successfully within the given deadline and budget. The HCS Operational Project Manager defines project scope, goals, and deliverables that support system-wide business goals in collaboration with senior management and stakeholders. The position develops full-scale system-level project plans, financial plans, quality audit follow ups, and associated communications documents. This role will work collaboratively with a variety of entities, administrative individuals, teams, groups or physicians, clinicians and executives to implement these strategies creating a culture of high performance.

Responsibilities:
1. Confidentiality - Handles confidential information with sensitivity and discretion in accordance with Privacy & Health Care System requirements.
2. Customer Focus - Creates and maintains a customer focused work environment that attracts and retains high caliber employees. Coaches and mentors employees in such a way as to obtain superior organizational engagement and performance. Monitors and evaluates performance and strives to ensure that all employees are treated fairly with compassion and respect.
3. HCS Operational Project Management - Responsible for the overall direction, coordination, implementation, execution, control and completion of system-wide projects ensuring consistency with UNC Health Care?s strategy, commitments and goals. Develops project plans, goals, and budgets identifies resources needed, develops schedules and methods for measuring results while maintaining optimum working relationships with all UNCH facilities.
4. Problem Solving - Analyzes and resolves complex issues, develops policies & procedures that maximize efficiency necessary to carry out co-locations and integrations. Ensure all proper internal controls are in place to safeguard assets of the system and satisfy internal and external regulatory requirements. Develops and monitors operating and capital budget.
5. Process Improvement - Works with peers to identify and analyze opportunities for improvement. Implements processes to identify, implement, and ensure standardization decisions occur with minimal disruption to patient care or administrative activities and creating win-win solutions.

Other Information

Other information:
Education Requirements:
•Bachelor's degree in an appropriate discipline.
Licensure/Certification Requirements:
•No licensure or certification required.
Professional Experience Requirements:
•Five (5) years of project management experience of which 2 years of experience must be in a supervisory, management or leadership role.
Knowledge/Skills/and Abilities Requirements:
•Accountability Ability to bring project to successful completion on time and within budget through political sensitivity.

  • Experience and proven effectiveness participating in project coordination. (Preferred but not required)
  • Previous clinic operations experience, including working with referrals. (Preferred but not required)
  • Must possess strong Microsoft skills to include, but not limited to PowerPoint, Excel, Outlook. (Preferred but not required)
  • Working knowledge of and proficiency with Epic EHR. (Preferred but not required)

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Care Access - Svc Integration

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $37.24 - $53.54 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Remote

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Job Tags

Hourly pay, Full time, Remote job,

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