Job Description

Job Description

Job Description

We are seeking an Office Coordinator to maintain smooth operations in our workspace located in Roxbury Crossing, Massachusetts. The role is centered around administrative support, particularly for the Development team, with tasks ranging from donation tracking to event preparation. The individual will also be in charge of general office management duties, ensuring an organized and efficient work environment.

Responsibilities:

• Administer support to the Development Team, including tasks such as donation tracking and event preparation.
• Oversee general office management duties to maintain an efficient and organized workspace.
• Keep track of office supplies and restock as needed to ensure smooth office operations.
• Manage and organize mail and main inbox, ensuring all correspondence is attended to in a timely manner.
• Utilize Microsoft Office Suites and other computer databases to maintain accurate records.
• Resolve customer inquiries and provide excellent customer service.
• Monitor customer accounts and take appropriate action when necessary.
• Process customer credit applications accurately and efficiently.
• Maintain accurate customer credit records.
• Proactively identify problems and provide support as needed.• Proven experience in an administrative office role
• Proficiency in Microsoft Office Suites, including Word, Excel, PowerPoint and Outlook
• Exceptional customer service skills, with a focus on providing prompt and courteous interaction with clients and employees
• Experience in managing and maintaining computer databases, with an emphasis on data accuracy and security
• Strong organizational skills with the ability to manage multiple tasks and deadlines
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Demonstrated problem-solving skills and the ability to make decisions under pressure
• High attention to detail and accuracy
• Ability to handle confidential and sensitive information in a professional manner.

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