Job Description

Seasonal Customer Service Exit Booth Agent

Enterprise Mobility at the T.F. Green Airport has an exciting opportunity for a Seasonal Customer Service Exit Booth Agent. The pay for this position is $18.00/hour plus the potential to earn $1/hour shift differential and incentive based bonuses.

This is a full-time seasonal position and will start mid to late May 2025 and end by October 2025.

Available schedules:

• Tuesday-Saturday 4:00pm-Close (Off Sunday and Monday)
• Sunday-Thursday 8:00am-4:30pm (Off Friday and Saturday)
• Sunday & Monday 4:00pm-Close, Thursday-Saturday 11:30am-8:00pm (Off Tuesday and Wednesday)
• Sunday-Tuesday 11:30am-8:00pm, Friday & Saturday 8:00am-4:30pm (Off Wednesday and Thursday)

Do you enjoy meeting new people and providing great service in a fast paced environment?

The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. This role is responsible for the security of our rental fleet as it leaves our facility. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

Responsibilities

• Prepare all rental documents accurately and completely.
• Verify car information and VIN number for security and car control.
• Provide additional service to Emerald Aisle members by offering our refueling option.
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
• Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
• Provide all customers with undivided attention while assisting them at the exit booth.
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meet the needs of the customer.

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years of age
• Must have a valid unrestricted driver's license for at least one year with no more than two moving violations and/or at fault accidents in the past three years.
• No drug or alcohol related conviction on driving record in the past 5 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Apart from religious observation, must be able to work one of the following schedules:
• Tuesday-Saturday 4:00pm-Close (Off Sunday and Monday)
• Sunday-Thursday 8:00am-4:30pm (Off Friday and Saturday)
• Sunday & Monday 4:00pm-Close, Thursday-Saturday 11:30am-8:00pm (Off Tuesday and Wednesday)
• Sunday-Tuesday 11:30am-8:00pm, Friday & Saturday 8:00am-4:30pm (Off Wednesday and Thursday)

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