Job Description
Join to apply for the Jack in the Box - RESTAURANT MANAGER role at Giants Baseball & Softball Camps .
Position Summary: Responsible for managing the overall operations of a Jack in the Box unit. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC) and Brand Promise. Develops team to provide excellent internal service, external service, and build restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements.
POSITION TITLE
RESTAURANT MANAGER
JOB CODE
RORM20
REPORTS TO
District Manager
EXEMPTION STATUS
Exempt
DEPARTMENT
Restaurant Field Operations
Key Duties/Responsibilities
Internal Service: Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels to ensure sufficient development and talent. Works with the restaurant management team to ensure all facets of “My Promise to You” and the Service Profit Chain are executed. Creates an employee‑friendly, fun, clean, and safe environment. Motivates and inspires employees to achieve high performance and recognises and rewards them.
External Service: Manages daily activities to achieve excellence in restaurant operational performance. Provides an exceptional experience for guests by ensuring proper training and holding the restaurant team accountable for consistently delivering excellent guest service and food quality in adherence to JIB systems, procedures, and food safety requirements. Responds to guest concerns and complaints in a timely and professional manner and ensures positive resolution.
Sales & Profits: Utilizes management information tools to analyze restaurant operational and financial performance each period, identifies trends and implements action plans for improvement, and protects the JIB brand. Monitors costs and adherence to budget and restaurant goals.
Selection Skills/Qualities
Fostering the Culture: Demonstrates a passion for the business and pride in Jack in the Box. Manages professionally with integrity, honesty, and trust that promotes the Jack in the Box culture and values. Shows high ethical standards and treats employees and guests with respect.
Training/Coaching/Development: Strong role model who motivates and inspires employees. Effectively trains, coaches, and provides time for employees to learn. Identifies employee potential and fosters development for promotion to the next level.
Guest Focus: Passionate about providing a high‑quality guest experience. Understands guests’ perspectives and focuses efforts to ensure consistent, quality service that exceeds guest expectations.
Food Quality/Safety: Strong awareness and concern for food quality and safety and restaurant cleanliness. Dedicated to consistently serving great food to guests.
Business Management: Willing and able to adjust to multiple demands, shifting priorities, ambiguity, and change. Makes high‑quality decisions based on experience, policy, and procedure. Delegates work and follows up systematically.
Performs other related duties, tasks and responsibilities as required, assigned and directed.
Qualifications
Education: High School Diploma, G.E.D. or equivalent required. Associate’s or Bachelor’s degree preferred.
Experience: Internal Promote – Minimum 1 year as an Associate Manager or 2 years as a First Assistant Manager; must be 100% certified in all workstations. External Recruit – Minimum 3 years managing a service concept with full P&L responsibility.
Knowledge/Skills/Abilities: Minimum 18 years old; must complete Restaurant Manager training classes; must be ServSafe certified; proficient in personal computers; valid driver’s license; able to stand, walk, lift 10–65 lbs, and operate restaurant equipment.
Physical Requirements: Ability to stand and walk approximately 85–95% of shift; lift and carry 10–65 lbs; operate restaurant equipment and drive a motor vehicle; operate a computer keyboard.
Reasonable Accommodation
Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Management and Manufacturing
#J-18808-Ljbffr Giants Baseball & Softball Camps
Job Tags
Full time, Shift work,