Job Description

Job Description

Residential HVAC Service Manager
Maple Grove, MN | Full-Time | 🕒 7:00 AM - 3:30 PM | $75,000-$125,000

Are you a seasoned HVAC professional ready to lead a high-performing residential service team? We're seeking a dedicated Service Manager to oversee daily operations, mentor technicians, and ensure top-tier customer satisfaction.

• Lead and develop a team of residential HVAC service technicians
• Manage scheduling, dispatching, and work order coordination
• Resolve escalated customer concerns with professionalism and care
• Track departmental KPIs and contribute to budgeting and forecasting

• 5+ years of residential HVAC experience, including 2+ years in a leadership role
• Strong technical knowledge of HVAC systems, diagnostics, and repair
• Proficiency with service dispatch software and Microsoft Office
• Valid driver's license with a clean driving record

• EPA Certification (Type II or Universal)
• NATE Certification
• Experience selling maintenance agreements and add-on services
• Excellent organizational and multitasking skills

• Competitive salary with performance-based bonuses
• Health, dental, vision, long-term, and life insurance
• Retirement plan with company match
• Paid time off and holidays
• Company phone provided
• Emphasis on safety, training, and professional development
• Supportive leadership and opportunities to stay current with HVAC technologies
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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