HVAC Service Manager – Preventive Maintenance Division Manage department activities to achieve revenue goals and objectives while maintaining a strong customer focus. Lead, motivate, and optimize the service team to provide an exceptional customer experience. Execute established business plans to meet and exceed revenue goals. Consistently administer company policies and procedures while leveraging employee engagement and establishing a culture of accountability. Work closely and effectively with all departments and Department Managers. Maintain customer satisfaction by investigating concerns, implementing corrective action, and following up with customers and assigned staff. Continually monitor performance and develop strategies for optimizing service fulfillment and overall customer experience. Identify bottlenecks that impede the efficient and timely completion of customer service needs and collaborate with the Process Improvement team to determine proper resolution. Minimum Requirements: 5+ years of HVAC industry experience. Experience successfully leading a fast-paced service organization. Strong interpersonal communication skills. Ability to analyze and forecast data to ensure alignment with company goals, objectives, and revenue targets. Demonstrated proficiency with tasking and time management. Ability to self-start and motivate a team toward a common goal. Please send your resume to rob@libertyjobs.com . #J-18808-Ljbffr Liberty Personnel Services, Inc.
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