Job Description

Description Endless Energy is a well-established, family-owned HVAC and home performance company based in Marlborough, MA. We’ve been serving Massachusetts homeowners for over 40 years with a focus on energy-efficient solutions, including both ducted and ductless air source heat pumps . Our service department works on all types of systems including heat pumps, central AC, natural gas & propane furnaces, boilers, and some limited oil systems as well. As a Mass Save partner, we take pride in delivering top-quality service, smart system design, and long-term value to our customers. Position Overview: We’re looking for a skilled and driven HVAC Service Manager to lead our growing service department. This leadership role oversees a team of four service technicians and one preventative maintenance technician—while also providing direct field support on complex service calls when needed. You’ll play a critical role in ensuring fast, accurate repairs, excellent customer experiences, and strong technical mentorship for the team. This is a great opportunity for a senior-level HVAC technician or lead tech ready to step into management with a company that values expertise, teamwork, and doing right by the customer. Key Responsibilities: Supervise, coach, and support a team of 4 service techs and 1 maintenance tech Provide in-field troubleshooting and repair assistance as needed Coordinate daily service schedules and prioritize urgent calls Maintain high standards for workmanship, professionalism, and customer satisfaction Conduct technical training and performance reviews Work with internal teams on parts, warranty processing, and system documentation Ensure safety procedures and code compliance are followed Identify recurring issues and suggest system improvements or service process changes Compensation & Benefits: Competitive pay based on experience Full-time role with overtime potential Health, dental, and vision insurance 401K Paid holidays and paid time off Company vehicle for field work Why Endless Energy? We’re a fast-growing, family-owned company that treats our employees like people—not numbers. With a strong focus on heat pumps, energy efficiency, and doing things the right way, Endless Energy is the perfect place for technicians who want to grow their skills, lead a team, and make a real difference for homeowners. Requirements Qualifications: Minimum 4 years of residential HVAC experience, including heat pump systems Strong diagnostic and troubleshooting abilities EPA Universal Certification Prior leadership or supervisory experience preferred Excellent communication and interpersonal skills Clean driving record and valid driver’s license Must pass a background check and drug screening Willingness to work some weekends and be part of the on-call rotation #J-18808-Ljbffr Endless Energy LLC

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