Job Description

Location:

Amelia Island Resort

At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Island's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort may be your perfect match.

Job Description:

To service and maintain the cleanliness of all public areas including public and associate restrooms, lobbies, and executive offices in accordance with Omni Standards.

Responsibilities:

Essential Functions:

• Clean and maintain cleanliness of locker-rooms to include but not limited to steam rooms, showers, saunas, toilets, lockers, sinks, floors, carpets, mirrors, and countertops.
• Clean and maintain fitness center and tennis pro shop to include but not limited to: exercise equipment, floors, mirrors, countertops, and pool deck area
• Cleaning all areas of facilities, keeping a tidy workspace, while engaging with guests and members.
• Maintaining a positive and effective operation and engaging with each member on a personal basis.
• Keep gym and storage room orderly and clean.
• Keep Supervisor appraised of re-ordering needs
• Clean Fitness machines as needed.
• Re-stock towels as needed.
• Maintain cleanliness of locker-rooms, fitness center, tennis pro-shop, and pool deck area.
• Maintain inventory of cleaning supplies.
• Daily use of time clock.
• Work with other front desk staff to maintain a working schedule.
• Work holidays and events and special programs as scheduled.
• Proper handling of keys with access to Health and Fitness Center and Tennis Pro Shop
• Ability to work early mornings and evenings.

Hotel Specific Functions:

• Maintain standards of guest services and consistent positive guest experience as documented by J.D. Power and AAA Ratings
• Have a thorough understanding of Omni Hotels culture, rules, and regulations.
• Answer phones using the proper "Moments of Service" scenario.
• Provide guests with cheerful, personable, efficient service.
• Responsible for a clean and professional appearance of uniforms
• Fully understand and implement "Moments of Service" and Power of Engagement.
• Interact with every guest using Omni Standards
• Knowledgeable about all hotel amenities and property specifics
• Actively participate in the assurance of the safety of all guests
• Treat everyone, supervisors, staff and guests with courtesy and respect always

Qualifications:

• Tools and Equipment:

  • First aid equipment. Fitness equipment, Pool filters and chemicals, pool lifts, and basic tools, janitorial equipment, and cleaning equipment.

  Required Skills:

  • Excellent customer service skills.
  • Must be able to move up to 50 pounds.
  • Must be able to see, hear and communicate.
  • Must be able to stand for extended periods of time and walk long distances.
  • Enthusiastic, willing to learn, outgoing, friendly & professional.
  • First Aid/CPR/AED certified.

  Preferred Skills:

  • Experience or interest in fitness and/or retail clothing sales.
  • Excellent communication and organizational skills.
  • Ability to work in high traffic areas and give service to several customers at one time.
  • Able to multitask under high business levels.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com . Omni Hotels & Resorts

Job Tags

Holiday work, Part time, Long distance, Afternoon shift, Early shift,

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