Job Description

Position

Field Service Technician – full-time/permanent position

• Remote position
• Military encouraged/ Veteran friendly

The Company

Global leader within the packaging industry designs and manufactures equipment to identify products, trace products, and protect company brands from counterfeiting. As a leading manufacturer of labeling, coding, and marking equipment, their products are utilized for printing logos, bar codes, lot codes, expiration dates, QR codes, etc., on consumer goods packaging.

The Environment

• You will be part of a dynamic team with incredible camaraderie where having fun is very important.
• As a Field Service Technician, you will work with diverse, world-class manufacturers, and you will see how a wide variety of products are made.

The Role

As a Field Service Technician (full-time/permanent position), you are the front line of customer interaction through delivering efficient field service support in your assigned territory. With advanced technical and product training, you will further contribute to the success of the company. In this entrepreneurial role, you operate from home and commute to some of the world’s largest manufacturing companies.

• Enhance customer satisfaction by providing exceptional customer service.
• Travel to customer sites and provide installation, emergency repairs, preventative maintenance services, and training.
• Verify that machines are operating at peak efficiency through proper installation and/or setup and testing.
• Maintain a satisfactory parts inventory, requisitioning additional parts required to perform normal duties.

Qualifications

• Prior experience in diagnosing, troubleshooting, and repairing electro-mechanical equipment.
• Knowledge and experience reading schematics and utilizing multimeters.
• Previous military or transitioning veterans encouraged to apply.
• Prior Field Service Technician experience a plus

Compensation/Benefits

• Compensation $70,000-80,000 per year plus overtime
• Company provided cell phone, laptop and tools
• All travel expenses covered
• Generous paid holidays and personal time off
• Exceptional benefits including medical, dental, and vision insurance
• 401k with a company match

Keywords: Field Service Technician, Electronics, Electromechanical Skills, Equipment Repair, Schematics, Service Engineer, Maintenance, Technician, Military, Veteran, Navy, Air Force, Marine Corps, Army, Veterans encouraged

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