Job Description

Job Title: Director, Software Engineering Microsoft Dynamics 365

Employment Status: W2 Only

Quantity: 2 Openings

Location: Hybrid (Onsite 3 days/week) - Irving, TX OR Chicago, IL

Summary

Our client is seeking two Directors of Software Engineering Microsoft Dynamics 365 to lead the design, customization, and delivery of enterprise-grade Dynamics CRM solutions. Each director will specialize in one of the following modules:

• Operations & Service (not Finance & Operations)
• Marketing (strong Sales/Pricing experience may substitute)

These are hands-on leadership roles requiring deep Dynamics 365 expertise, strong technical backgrounds, and proven experience in solution architecture, platform management, and vendor oversight . The environment is collaborative, with emphasis on teamwork, leadership, and culture fit.

Key Responsibilities

• Lead and mentor a team of 47 Dynamics developers, analysts, and QA engineers.
• Oversee technical architecture, customization, and solution delivery for assigned Dynamics CRM modules.
• Manage environment setup, vendor relationships, and platform operations.
• Guide technical design, backlog prioritization, and execution of new features.
• Serve as escalation point for production issues and ensure solution quality.
• Collaborate cross-functionally with Product, Architecture, and Cloud Ops teams.
• Promote innovation and use of AI tools for productivity and development efficiency.

Qualifications

• 7+ years of enterprise application development experience; 3+ years in leadership roles.
• 3+ years of hands-on experience with Microsoft Dynamics 365 CRM .
• Expertise in Operations & Service or Marketing module.
• Technical proficiency with:
• C#, .NET, JavaScript, Power Automate, Power Apps (Canvas & Model-Driven), Custom APIs/Connectors
• Azure DevOps (ADO) for pipelines, backlog, and CI/CD.
• Dataverse, Dynamics data structures , and integration patterns .
• SQL Server for querying and analysis.
• Strong collaboration, leadership, and communication skills.
• No P&L responsibility; focus is on technical delivery and people leadership.

Preferred

• Microsoft Certified: Dynamics 365 + Power Platform Solutions Architect (or similar).
• Prior experience implementing or migrating from Salesforce to Dynamics CRM .

#Tech

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