Description
:The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access their provider(s). Education: • Required: High school diploma or Equivalent Experience: • Required: 1-year customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6 months or equivalent skills. • Preferred: 2+ year customer service experience, healthcare experience, and/or call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires • Ability to work independently and as a member of a team • Possess excellent time management skills • Professional written and verbal communication skills • Proficient in Microsoft Office Programs as well as healthcare related programs • Ability to multi-task, manage call volume and prioritize patient needs • Ability to make timely decisions and provide best possible outcome • Competency in required skills as a Contact Center Specialist I or equivalent skills Licensure/Certification/Registration: ▪ N/A...Now hiring an experienced Amazon Picker/Packer to locate items, prepare orders, and pack shipments for on-time delivery. Stay adaptable in a fast-paced environment. Ensure compliance with safety and quality standards. Perks include competitive pay, flexible shifts, hands...
...Join Our Team at Tallahassee State College Correctional Probation Officer Adjunct Opportunity Tallahassee State College (TSC), recently recognized as one of the Most Promising Places to Work in Community Colleges for 2025 , is excited to announce a part-time...
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...Job Description Job Title: Customer Service Advisor Pay: $25/hour Location: Jersey City, NJ Start: Mid-October End: Mid-... ...remote)~ Weekend availability required (weekends are work-from-home)~ Schedules will flex weekly. Client will assign shifts no...
This is an armed position * Position will be filled on or around 10/20/2025 * Payrate is $19.50/hour PalAmerican Security - Immediate Opening for Highly Skilled Armed Security Guard Are you passionate about maintaining security and safety in a dynamic environment...