THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $62,043.00 - $72,000.00. THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF CHILD PROTECTIVE SPECIALIST. The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community. The Division of Policy, Planning, and Measurement (PPM) collaborates with every ACS division to (a) guide systems analysis and strategic systems improvement, (b) assure quality of practice at ACS and its provider agencies, (c) professionalize the frontline workforce; bring knowledge into practice, (d) provide research and analytic support, and (e) plan and develop new programs and policies. The Office of Quality Improvement (OQI) within the PPM evaluates case practice delivered by ACS child welfare program divisions, primarily the Division of Child Protection (DCP). The Qualitative Review and Evaluation (QRE) Team is responsible for conducting comprehensive evaluation of quality case practice, known as Zone Based Reviews (ZBR), within DCP, across each borough and zone. The QRE team is charged with producing ZBR reports for 28 DCP zones/program areas, highlighting strengths and improvement opportunities to help improve system-wide quality of case practice, and promote child safety and well-being in New York City. The Case Reviewer will be reporting to the Qualitative Review and Evaluation Unit Supervisor. The Case Reviewer conducts technical case record reviews and utilizes a standardized instrument to assess and rate case practice. The duties and responsibilities of the Case Reviewer will include, but will not be limited to: Review and analyze case practice for each Division of Child Protection (DCP) zone and OSI to evaluate strengths and opportunities for improvement in case practice in order to target quality improvement efforts. Rate key indicators of child welfare case practice based on standards and records in an online tool. Identify, discuss, and write concerns alerts for unaddressed safety and risk related concerns identified during the case review. Complete a quality control instrument to assess and promote the safety and well-being of children listed in the assigned case review. Participate in workgroups to develop and refine case review instruments, as needed, in order to better assess quality practice and effectiveness of service delivery. Perform quality control functions and participate in inter-rater reliability studies to enhance the case review instrument, promote objectivity/efficacy and develop case reviewers’ capacity to effectively rate case practice. Support operations, as needed, for the Collaborative Quality Improvement Unit (CoQI), ChildStat, and Fatality Review processes. Participate in special projects as needed and determined by ACS leadership and DPPM.
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