Job Description
Position Overview: The Case Manager II provides case management and supportive services to clients who are exiting street-level homelessness as guests at the non-congregate interim housing site located on Florin Road in Sacramento. Through shelter in-reach, Case Managers (CMs) seek to connect homeless neighbors staying at the shelter to sustainable housing. CMs meet clients where they are and support them to achieve their goals. City Net's services are housing-focused; CMs work with clients on developing long-term housing plans. CMs connect homeless neighbors to appropriate supportive services, including medical treatment, mental health treatment, counseling, and permanent housing.
CMs offer care and service coordination in partnership with other nonprofits, County and City entities, law enforcement, behavioral health services, and medical providers to ensure clients receive the help they need. These services are provided in collaboration with our partners with the intention of assisting clients with obtaining and maintaining permanent housing as quickly as possible. City Net's programs follow Housing First and Harm Reduction service models.
Main Work Location: Reports daily to the non-congregate interim housing site located on Florin Road in Sacramento.
Work Environment & Expected Hours: This is a regular, full-time, hourly position. This position works five days per week, 8 hours each shift for a total of 40 hours per workweek with optional overtime opportunities available.
Schedule: Days and times to be determined in collaboration with the hiring supervisor
Please note: while this job posting is for an opening we currently have in the City mentioned above, we are responsive to the needs of our clients and funders, and therefore the person in this position may be transferred to neighboring locations as needed.
Requirements:
1 year of case management experience with City Net's target populations (people affected by homelessness, substance use disorders, chronic health and mental health concerns, domestic and intimate partner violence, and/or human trafficking)
Upbeat passion for ending homelessness
Desire to make a difference in the lives of our most vulnerable neighbors during this time of uncertainty and beyond
Empathetic, self-motivated, flexible, dynamic personality
Experience cultivating and maintaining productive, professional relationships with various stakeholders
Understanding of the importance of quality and timely data collection and reporting
Excellent professional boundaries
Professional verbal and written communication skills (English)
Strong interpersonal, analytical, and time management skills
Effective and professional networking and relationship management skills
Ability to work independently and as part of a team
Ability to work flexible hours including evenings and weekends
Proficiency in PCs and Microsoft Office Suite
Ability to accomplish goals and produce valuable results with minimal supervision
Ability to handle multiple projects simultaneously while maintaining creativity and strategic thinking and continuing to meet or exceed goals
Ability to work well with people from diverse backgrounds with varying degrees of experience
This position may involve variable scheduling including early mornings, late evenings, and weekends. For example, there may be an early morning shift once per week, or a weekly evening outreach. Must be available for this type of variable schedule
May be required to drive a company vehicle to transport clients. For insurance purposes, drivers must be at least 25 years of age, have a valid CA Drivers License, and must pass a Motor Vehicle Report
Must be authorized to work in the United States for any employer
Frequently moves about inside the office, or at meetings/events to access people, file cabinets, office machinery, etc.
Must be able to move oneself quickly in certain urgent/emergent situations (e.g. to avoid falling or projected items, or to administer Naloxone/Narcan to a client who has overdosed)
Nice to Have:
Experience and homelessness services professional contacts in Sacramento and surrounding areas
Experience gathering and maintaining confidential client records, including intake paperwork, case notes, and client management system data entry
Bachelor's degree or higher in Social Work, Human Services, Sociology, Psychology, or a related field
Organizational Overview: City Net is a 501(c)(3) non-profit community organization that is committed to breaking the cycle of homelessness in the communities we serve by connecting neighbors experiencing homelessness to transformative care and innovative housing solutions. Our objective is to reduce homelessness to functional zero in the regions we serve through collaborative supportive services, housing provision, and data-driven solutions that empower our clients to reach their personal goals.
Benefits: We believe in supporting our employees in all areas of life. That is why we offer top-tier benefits to our eligible employees, including but not limited to:
Health insurance (City Net pays 100% of the employee premium for our baseline plan)
Paid time off
Retirement plan
401(k)
401(k) matching
Dental insurance
Vision insurance
Life insurance (Employer paid group term life and voluntary life)
Referral program
Parental leave
Professional development assistance
Employee assistance program
Wellness Reimbursement Program
Company Vehicles, iPhones, Laptops, and Tablets
Career Pathing, Raises, Recognition & Rewards
Early Earned Wage Access
Credit Union Preferred Partnership
Diversity, Equity, Inclusion, and Belonging: Promoting a culture of diversity, equity, inclusivity, and belonging that embraces the contributions of all team members is important to City Net and our success. Our team is composed of individuals with different strengths, experiences, and backgrounds. Note: We do not consider your name, or the names of your undergraduate and graduate schools from your resume. This process is aimed at opening all of our job opportunities to more candidates, reviewing applicants on performance assessments instead of resume proxies (e.g., where you went to school).
Questions? If you have questions about this position or our organization, please contact City Net's Recruitment Team by emailing Recruitment[at]CityNet[dot]org. Please do not contact any of the Homeless Services Outreach Numbers listed on our website, as those phone lines need to remain open exclusively for people who are experiencing homelessness and need help. Thank you!
Employment Type: Full-Time
Salary: $ 23.00 25.00 Per Hour
Job Tags
Hourly pay, Permanent employment, Full time, Interim role, Immediate start, Flexible hours, Shift work, Day shift, Afternoon shift, Early shift,